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I hope in future Dell/Intel fix this issue and propose more power settings to user. I didnt notice any loss of battery running time. Unfortunatelly Intel driver and Windows doesnt propose over user interface to change the performance power settings of intel GPU. After restart on admin console in Windows 10 enter following lines (for disabling intel GPU energy saving and setting it to high performance for AC and DC power): With lot try and error I found a setting with this the problem was totally gone The problem is triggered by power management of intel GPU and CPU when it saves energy. Check of Hardware was always OK (Dell Tool and over BIOS), it not found any issue. Once you select Custom, you can pick one of the 8 Recommended. In Mouse pointer and touch, click to expand the Mouse pointer style and pick Custom. nothing helps! Working with this Laptop was impossible, sometimes it freezes more times a day. Go to Accessibility > Mouse pointer and touch. This cost me several months and try reinstall system, disable self refresh panel on intel driver, using another SSD, try different intel UHD and Nvidia drivers (Dell drivers have same issue) etc. I going crazy and begans to search over several forums and myself to fix this bad issue. ![]() Same problem of mouse cursor (USB mouse and trackpad) freezing several seconds and sometimes completely screen hangs and only pressing power button helps to exit.
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